KingKoupe BMW Auto Repair

Joe Irizarry 2 months ago

My most recent experience having my BMW X5 repaired at KingKoupe was far better than I expected. I am extremely satisfied and grateful for the treatment, service, and price I received. They are incredibly professional; I recommend them 100%.

Francisco Rodriguez 4 months ago

Client Since 2018, when I took my silver color 2018 Mini Cooper to KingKoupe first location in Kissimmee, they took care of my needs right away. They did a change of headlamps on my used Mini and fixed a few things that needed to be corrected. As a result, I bought a second Mini, a 2019 Orange color Cooper. They then help me modify the vehicle with things I wanted installed on it and provided all of the maintenance services. When I bought my black 20190BMW 440i, KingKoupe did all of the service maintenance and also helped me add some custom parts I wanted installed. But most importantly they suggested things I should not do and things to avoid in order for the vehicle to not be damaged. Knowledge is Key…! When I bought my 2018 BMW X5 they provided the best of the maintenance and help me get some minor issues corrected. When I recently bought my 2020 BMW X5 M50i vehicle they provided a full diagnostic, did some recommendations and I have been a Happy King Koupe until today. I have referred friends and clients who have also experienced the same as I have, which is knowledge, proper communication with the client, a basic explanation of the services and repairs needed in ord

Danielle de Arrigoitia 5 months ago

I have extended warranty on my car, the company recommended I take it to KingKoupe. I got in right away and they gave me a list of the items needed to be serviced. They communicated with the warranty and me, got everything approved and promised my car to be completed in 2 days. Everything was done on time, affordable and I really appreciated the text communication so I was up to date and aware of what was going on.

Ilix Cota 5 months ago

I was here for four hours and have no idea what they did. I asked them specifically to flush and replace the coolant, do a tuneup, and check the battery. They even replied through text message an exact list of things they would do, and even provided a specific total around 500, but none of it got done. I sat in the lobby from 1 to almost 5, and they came back end of day with an “inspection checklist” with all the things “wrong” with my car, tried to convince me that I need to pay them over 2 grand… all of which I did not ask for. Even if I did agree to it, they made me wait until closing time so I couldn’t get any of the work they recommended done same day anyway. Invoice says all my tires need to be replaced, but the fronts were replaced with brand new tires 3 weeks ago so I know at least that part of the invoice is absolute nonsense. Apparently, they think people are dumb and won’t do their own research. I can buy the same parts they’re trying to charge me for at a FRACTION of the cost online. Egregious overcharging. I came here looking for a good Audi mechanic without the dealership , but I got ripped off all the same by paying for an inspection I didn’t ask for and getting none

Andres Perez 5 months ago

I recently took my BMW to King Koupe after having a frustrating experience at another shop that gave me an incorrect diagnosis. From the moment I arrived, the experience was completely different. Without telling them anything about the previous diagnosis, their team inspected my vehicle and accurately diagnosed the issue in under an hour. They took the time to clearly show me what the car actually needed and, just as importantly, what it did not need. That level of honesty really stood out. They completed the repairs within two days, and the cost was nearly half of what I was previously quoted elsewhere. Their recommendations were straightforward, honest, and focused on what was best for my car—not on upselling unnecessary work. The staff was professional, the communication was excellent, and the technicians clearly know what they’re doing. The shop itself is extremely clean and well-organized—honestly one of the cleanest facilities I’ve ever seen. I truly appreciate the transparency and integrity of this team. I would absolutely trust them again and highly recommend King Koupe to anyone looking for reliable and honest service.